CUSTOMER RELATIONSHIP MANAGEMENT

Know your costumers, engage them, and personalize their experience across your business

Find new customers

  • Generate more leads across your web, social and personal networks
  • Integrate every touchpoint and customer experience with your business across advertising, marketing, commerce, sales, service, and apps.
  • Build personalized email and advertising campaigns

Sell faster and smarter

  • Automate quotes, control pricing, and close deals
  • Generate and connect with the right leads
  • Collaborate with your team
  • Increase sales productivity and decrease operation costs

Keep your customers happy

  • Manage Customer Service
  • Help your agents deliver the right answers, faster
  • Deliver quicker 1-1 support via phone, email and live chat
  • Project Management, transactional notifications and tasks alerts

Sambox can help to improve your customer experience processes:

  • Sales
    • Contact Management
    • Sales Pipelines: From potential sales opportunities to closed deals
    • Sales force management: Calendar, Tasks and Project Management
    • Quotations and follow-up
    • Customer orders and shipments
    • Contracts and subscriptions.
    • Points of sale
  • Marketing
    • E-mail marketing automation
    • ​Advertising management in traditional media, internet and social networks.
    • E-Commerce integration
  • Customer Service
    • Integration with ERP so you can track any relevent customer transaction (Billing, Orders, Payments, Warranty)
    • Agent integration via live chat, smartphone or e-mail
  • Business Intelligence
    •  Customer Performance Indicators, Dashboards and reports

Full integration with Sambox ERP and Microsoft Power BI

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What is CRM and how can help you?

Spent more time selling with your Smartphone

Sambox App is avaliable for your Android

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Sambox integration with Google allows you to:

  • Sincronize your contacts between Sambox CRM and your cellphone
  • Keep you calendar updated with sales tasks, customer transactions and smart notifications
  • Sign-in Sambox with your Google account and check all  relevant data about your customer such billing, orders, payments, pricing, e-mails, etc
  • Check the best route and traffic jams when visiting your customer with Google Maps
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Need help? Contact one of our experts now!

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